• Pre-Opening Services

    • Concept Development

    • Site Survey, Analysis, Selection

    • Construction Project Management & Oversight

  • Human Resources

    • Staffing: Hiring (vetting / reference checking), planning, training, firing

    • Management training (motivate, inspire)

  • Back of House & Kitchen Services

    • Menu Development, design & refinement

    • Kitchen workflow design

    • Back of house training

    • Food costing & analysis

    • Vendor relationship & price negotiation

    • Maintain food quality & consistency

    • Product sourcing

    • Cooking Systems / methods innovation

  • Facilities & Operations Maintenance

    • Maintain landlord relations

    • Maintain franchise relations

    • DOB compliance recommendations

    • DOH compliance recommendations

    • FDNY compliance recommendations

    • General cleanliness systems training

    • Pest control management

    • Preventative maintenance

  • Service & Hospitality

    • Maintain community relations

    • Maintain & curate Customer Relationship Management database

    • Service recovery

  • Marketing

    • HMS will coordinate with 3rd party social media, marketing and PR firms

  • Technology Services

    • POS Layout / Design

      • Based on operational use & scalability

      • A data management / analysis focus

    • Network Planning, Design, Deployment, Security, Monitoring, Maintenance

    • Technology Project Management & Strategic Advice

    • Use of cloud applications for scalability and reliability